Last updated: 23 August 2026
At JM Square Web, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information, or use our services.
JM Square Web provides digital marketing and web-related services to businesses across the UK. When you interact with us, we may need to collect certain information to respond to your enquiries, provide our services, manage our business relationship and improve your experience.
We aim to handle your information responsibly, transparently and only for legitimate business purposes.
1. Who We Are
This Privacy Policy applies to JM Square Web.
For privacy-related questions or requests, you can contact us using the details below:
Business name: JM Square Web
Email: Info@jmsquareweb.com
Address: May close, Swindon, postcode SN21XA, United Kingdom
Company registration number:
For the purposes of applicable UK data protection legislation, JM Square Web may act as the organisation responsible for determining how and why personal information is processed in connection with this website and our services.
2. Information We May Collect
Depending on how you interact with our website and services, we may collect different types of information.
Information you provide directly
You may provide information when you:
- Submit an enquiry through our website
- Request a quotation or consultation
- Contact us by email, telephone or other communication channels
- Purchase or enquire about our services
- Enter into a business relationship with us
- Communicate with our team regarding an existing project
This information may include:
- Your name
- Business name
- Email address
- Telephone number
- Business address
- Website address
- Information about your business
- Details of the services you are interested in
- Information contained within your messages or enquiries
- Any other information you voluntarily provide
Please avoid sending sensitive personal information through enquiry forms unless we specifically ask you to provide it.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographical information
- Pages visited
- Time spent on pages
- Referring website or source
- Website interaction information
- Technical information relating to your visit
This information may be collected through website analytics, cookies and similar technologies.
We use this information to understand how visitors use our website, identify technical issues, improve website performance and make our online services more useful.
4. How We Use Your Information
We only use personal information where there is a legitimate reason for doing so.
Depending on the circumstances, we may use your information to:
- Respond to enquiries and requests
- Provide quotations and proposals
- Deliver the services you purchase from us
- Communicate with you about projects or services
- Manage our relationship with clients and prospective clients
- Process payments and maintain business records
- Improve our website and services
- Understand website traffic and user behaviour
- Maintain website security
- Prevent fraud, misuse or unauthorised activity
- Meet legal and regulatory obligations
- Send relevant marketing communications where permitted and appropriate
- Keep records of our communications and business activities
We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless we have a lawful basis to do so.
5. Our Legal Bases for Processing Information
Where applicable, we rely on one or more lawful bases recognised under UK data protection legislation.
These may include:
Consent
We may process your information where you have given us permission to do so, such as where consent is required for certain marketing communications or non-essential cookies.
You can withdraw consent where consent is the legal basis for processing.
Contract
We may need to process your information to enter into or perform a contract with you, including when providing digital marketing, website development or other agreed services.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and interests.
Examples may include managing business enquiries, improving our services, maintaining website security and managing our client relationships.
Legal Obligations
We may process or retain information where necessary to comply with legal, accounting, regulatory or other obligations.
6. Marketing Communications
If you have requested information from us, become a client, or otherwise provided your details in circumstances where marketing is permitted, we may contact you about relevant services, offers, updates or information that may be useful to your business.
Where applicable, we will obtain the required consent before sending electronic marketing communications.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.
We will respect your marketing preferences and maintain appropriate records of your requests.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential functionality, understand website usage and improve your experience.
Cookies may be used for purposes such as:
- Keeping the website functioning correctly
- Remembering preferences
- Understanding website traffic
- Measuring marketing performance
- Analysing visitor behaviour
- Improving website performance
Some cookies may be essential for the operation of the website, while others may require your consent.
Where consent is required, we will provide appropriate controls so that you can make or change your choices.
You can also manage certain cookie settings through your browser. However, disabling some cookies may affect the way parts of the website function.
Our use of cookies and similar technologies will be managed in accordance with applicable UK privacy and electronic communications requirements.
8. Third-Party Services
We may use trusted third-party providers to help us operate our website and business.
Depending on the services currently used by JM Square Web, these may include providers for:
- Website hosting
- Website analytics
- Email communication
- Customer relationship management
- Payment processing
- Website security
- Advertising and marketing measurement
- Forms and communication tools
These providers may process personal information on our behalf or independently, depending on the service they provide.
We aim to work with reputable providers and take reasonable steps to ensure that personal information is handled appropriately.
Important: The final version of this Privacy Policy should be updated to specifically name the third-party platforms actually used by JM Square Web.
9. When We Share Your Information
We do not sell your personal information.
We may share information where necessary with:
- Service providers working on our behalf
- Website hosting and technical providers
- Analytics and marketing technology providers
- Payment providers
- Professional advisers
- Legal, regulatory or government authorities where required
- Other parties where disclosure is necessary to protect our rights, property or users
Where third parties process information on our behalf, we seek to ensure that appropriate contractual and security arrangements are in place.
10. International Data Transfers
Some technology and service providers we use may operate outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.
The safeguards used may depend on the country involved, the service provider and the legal mechanism available for the particular transfer.
11. How Long We Keep Your Information
We do not keep personal information indefinitely.
The length of time we retain information depends on why we collected it and whether we have an ongoing business, legal or regulatory reason to retain it.
For example, we may retain information for as long as necessary to:
- Respond to and manage an enquiry
- Provide contracted services
- Maintain client and financial records
- Resolve disputes
- Meet accounting or legal requirements
- Maintain appropriate business records
When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.
12. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Accidental loss
- Misuse
- Unauthorised disclosure
- Alteration
- Destruction
However, no website, online communication method or electronic storage system can be guaranteed to be completely secure.
For this reason, while we work to protect your information, we cannot guarantee absolute security of information transmitted over the internet.
13. Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information.
These may include the right to:
- Ask for access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information in certain circumstances
- Ask us to restrict certain processing
- Object to particular uses of your information
- Request transfer of certain information where applicable
- Withdraw consent where processing is based on consent
- Object to direct marketing
- Make a complaint about how your information is being handled
These rights are not absolute and may be subject to legal conditions or exemptions.
If you would like to exercise a privacy right, please contact us using the details provided above.
14. How to Make a Privacy Request
To make a request regarding your personal information, contact:
Email: Info@jmsquareweb.com
Please provide enough information for us to understand your request and, where necessary, verify your identity.
We will handle your request in accordance with applicable data protection requirements.
15. Complaints
If you are unhappy with the way we have handled your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the issue.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.
You can find information about contacting the ICO through its official website.
16. Children’s Privacy
Our website and services are intended primarily for businesses and professional users.
We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation and take appropriate action.
17. Links to Other Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of websites that we do not operate.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
When changes are made, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically so that you remain aware of how we handle personal information.
19. Contact Us
If you have questions about this Privacy Policy, how we use personal information, or your privacy rights, please contact us:
JM Square Web
Email: Info@jmsquareweb.com
Address: May close, Swindon, postcode SN21XA, United Kingdom
Telephone: 07393132513
We will do our best to respond to your enquiry as promptly as reasonably possible.
